Government & Council & Nonprofit Organisations Cleaning Services

At SCS Group, we recognise the importance of cleaning for government and council assets. In addition to the safety and wellbeing of Australian citizens, we understand that cleanliness and hygiene plays a critical role in maintaining public trust and satisfaction.

We have earned triple ISO accreditation for quality, safety, and environment to align with the highest standards of the government bodies we work with. We have formulated best practice methodologies to apply to various government assets which include:

• Government offices
• Council offices
• Public libraries
• Community centres
• Park facilities

As a company, we are built on family-based values which is why we invest so much into our people. We prioritise the upskilling and wellbeing of our expert cleaning staff by curating individual development plans. Training programs include professional development opportunities for all staff, regardless of their position in the company.

We aim to establish strong links between individual and organisational needs, to create career pathways while surpassing the cleaning standards of our clients. Our staff engagement and wellbeing focus is the foundation of why we create lasting relationships with our clients and family of staff members across the country.

Transparency and effective communication is what makes SCS Group stand out from the rest. When we begin a relationship with a new partner, we assign them an account manager to help promote and maintain open, two-way communication. Through our account management and our online communication services, we ensure that we are achieving targets for each client.

Using our online Smart Connect system, clients can communicate with account managers and see the progress of their unique cleaning plan. Clients can also track KPIs which are established using the Management and Reporting Framework. Our system alerts our support team of KPI failure before non-performance standards are reached, allowing for prompt and proactive management of any potential issues or risks.