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Hotel & Accommodation Cleaning Services

SCS Group has had many years of experience with hotel cleaning and housekeeping services. Our experience spans from small 20-room adjoining pub accommodation to 300-room, multi-leveled facilities. We understand the wants and needs of business owners to provide guests with the best experience possible. With our services, your team can focus on putting their time and energy into creating an enjoyable guest experience.

Crowne Plaza

ALH  Hotels

R H Geelong

QT Hotels

Why choose our accommodation and hotel cleaning services?

When you work with SCS Group, we work closely with you. Our team is more than your average hotel cleaning service. We’re here to create long-lasting relationships with our clients. The foundation of trust and open communication allows us to do the best job possible with our hotel cleaning service.

Guest experiences are imperative to any business with accommodation, we’ve seen firsthand how it can elevate the experience. Our team is hired on the basis of our values, ensuring their values align with ours. As a result, each team member values the guest experience as much as you do.

We understand the hospitality industry has a unique schedule. That's why we designate a dedicated account manager to codesign a scope of work that fits your budget and needs.

When you work in accommodation, like us, you work in customer service. It’s something that both us and our staff take pride in. We’re here to be a pillar of support that you can lean on to ensure you focus on your organisation. Customer service is key to providing guests with the best experience. SCS Group's client portal 'Smart Connect' allows you to communicate with your dedicated account manager and get real-time access to:

  • Time and Attendance
  • Invoices and Statement
  • Live Quality Auditing
  • Digital Contract and Site Information
  • Spend Tracking and Online Billing
  • Digital Service Requests

Why Choose SCS Group?

With 14+ years of providing cleaning and integrated services to the hotel industry, SCS Group understands the pain points of hotel managers and knows how much time is a precious resource. When you choose to work with SCS Group, we provide you with a dedicated account manager to address all of your concerns, manage communications and be your first point of contact. By addressing our customers’ needs, we can provide a tailored cleaning solution for your property.

Our smarter approach to commercial cleaning service delivery ensures our solutions provide the answers to your unique cleaning challenges.

Window Cleaning

Our windows cleaning services as customizable to meet your specific needs, whether you need a one-time cleaning or regular window cleaning services.

Strip and Sealing

Our strip and sealing service goes above and beyond. We use a multi-purpose process that includes stripping away old layers of sealant, cleaning the floor thoroughly, an then applying a fresh layer of sealant.

Impact / Deep Cleaning

Our deep cleaning services are designed to remove dirt, grime, and other contaminants, leaving your business looking and feeling like new.

Steam Cleaning

Steam cleaning services for carpets, upholstery, tile and grout, and other hard surfaces.

Scrubbing

We offer scrubbing services for floors, walls, and other hard surfaces to provide prompt deep cleaning solutions.

Builders Cleaning

We understand that construction sites can get messy and cluttered. Our builders cleaning services are designed to remove debris, dust, and other contaminants, leaving your construction site ready for its next phase.

General Cleaning

We understand that every business has different cleaning needs. Our General cleaning services are designed to keep your business clean and is tailored to your specific requirements.

Consumable Cleaning Supplies

We offer a wide range of cleaning supplies to meet all your cleaning needs.

Brands that have trusted our Hotel & Accommodation cleaning services

Find Out More About Our Accommodation & Hotel Cleaning Services

Download our capability statement.

SCS Group Sponsors Good Causes in Australia

We've hit a strike with Tenpin Bowling Australia

The Tenpin Bowling Australia and its outstanding community programs are proud partners of SCS Group. We think that sports have the ability to strengthen a sense of community, and we hope that this relationship will help us spread that belief throughout the country. It is an honor to sponsor initiatives like Bowl Patrol, which provide inclusive opportunities for all Australians while also introducing the younger generation to the joys of bowling.

SCS Group proudly supports our veterans with Melbourne Legacy

We are focused on making a positive impact within the community, and we are proud to support the incredible work that Melbourne Legacy does to honor and support the families of our veterans.

SCS Group creates positive impact with Disability Sport & Recreation in Victoria

SCS Group was able to take part in and sponsor this yearly sporting event, which opened up new avenues for promoting disability sports in Victoria and having a beneficial impact on our community.

I think SCS is a great company. Their account management team are very professional and understands if we have any issues. Which is very rare lately as the cleaning has been pretty good.

Kate NeaveAssistant Manager / Royal Exchange Hotel Traralgon

It is with pleasure I provide the following reference as to our professional experience with Nicholas Pastras and the entire SCS Group. SCS were awarded the Outsourced Housekeeping Contract of our 2 accommodation Properties in Geelong, totaling some 188 Studio, One and Two Bedroom Apartments, just over two years ago. The team at SCS are contracted to look after all guest room cleaning, public area cleaning and Supervision through both properties. Through many years of experience working in outsourced environments, it is refreshing to work with a group that treats the properties as their own, and not just another cleaning contract. They are well resourced to easily support the onsite team in times of sharp demand which provides us as operators great comfort during peak periods. Their Management style from Nicholas down, is one of inclusion, collaboration and a “guest is always first” attitude. Without any hesitation, we strongly recommend the team at SCS for any potential contracts in a Hospitality/Hotel/Accommodation based environment

MarkManagement / Paradise Valley Hotel

ALH Group have been utilising Nicholas and the SCS Group teams services for over ten years across several Australian states.
Our business is very fast paced and requires an agile and proficient cleaning supplier to meet the time and standards expectations of the pub Industry.
In that time, I have always found any members of the operation and management team at SCS Group to be professional, diligent, responsive and always looking for opportunities to improve the service delivery and value to their client.
Looking after more than 150 of our venues coupled with 50+ Accommodation facilities, SCS Group has been a very professional and trusted partner for the consistent delivery of all things cleaning and presentation around the country.
No period more so did this shine through then during and post the COVID pandemic, which was an incredibly difficult time due to the mass shortage of labor in general.
SCS Group were and continue to always be on hand to rectify issues that arise from time to time and continue to improve and implement systems and process to ensure the best possible outcomes are being consistently achieved.
If you’re a National Business with multiple locations around the country and looking for robust, ethical and capable soft services supplier, you can engage with confidence the SCS Group Team.

Peter HoggState Manager VIC - TAS / ALH Group Pty Ltd

SCS were awarded the Outsourced Housekeeping Contract of our 2 accommodation Properties in Geelong, totalling some 188 Studio, One and Two Bedroom Apartments, just over two years ago. The team at SCS are contracted to look after all guest room cleaning, public area cleaning and Supervision through both properties. Through many years of experience working in outsourced environments, it is refreshing to work with a group that treats the properties as their own, and not just another cleaning contract.

Bruce McAleerCollective Hotel Manager / R Hotel Geelong

I am very happy with the cleaning standards here. I would be happy to recommend SCS Group.

Lee-Anne LawrenceFinsbury Hotel / Venue Manager

Contact us today to get a personalised cleaning proposal.